We offer a range of services, including tenant selection, rent collection, property maintenance, routine inspections, financial reporting, and compliance with tenancy laws in New Zealand.

Birds Nest uses a structured and lawful tenant screening process to help assess applicants fairly and consistently. This includes using Renti, a New Zealand tenant-screening tool, alongside reference checks and application information. Renti checks may include identity verification, credit history patterns, relevant tenancy records, and publicly available court information. Screening tools support informed decision-making, but all tenant selection is carried out in line with New Zealand tenancy law, with final responsibility remaining with the landlord.

As a landlord, you must provide a healthy, safe, and compliant rental property. This includes adhering to the Healthy Homes Standards and maintaining the property throughout the tenancy.

Have a read of our common landlord questions answered in this blog article.

We can help arrange professional assessments and coordinate any necessary upgrades or repairs to ensure compliance with the Healthy Homes Standards, as required by New Zealand law. Read this article on where Healthy Homes compliance is catching landlords ou

Rent is collected on your behalf, and arrears are managed proactively with our rent arrears policy. We have clear procedures for communicating with tenants and resolving late payments promptly.

Rent is stored in our Trust Account, and to maintain our accreditation with REINZ we undergo annual independent reviews of our banking systems.

If a tenant causes damage, we assess the situation, arrange repairs, and, where appropriate, deduct the costs from their bond or seek compensation through the Tenancy Tribunal.

Have a read of our common landlord questions answered in this blog article.

We provide a free rental appraisal based on market trends, comparable properties in the area, and the unique features of your property to determine a competitive rental price. 

Contact us today for a free, no obligation rental appraisal.

Routine inspections are conducted every three months, as allowed by New Zealand law, to ensure the property is well-maintained and any issues are addressed promptly.

Read our blog article on why regular property inspections matter.

 Yes, you can set a maintenance approval threshold. For urgent repairs required by law, we will act promptly and keep you informed. 

We actively market your property through online platforms and our network to minimize vacancy periods. We also provide advice on setting competitive rent to attract tenants quickly.

Our fees typically include a management fee and letting fee only. Contact us for a detailed fee breakdown tailored to your property.

Landlords in New Zealand are legally responsible for meeting health and safety and compliance requirements, ensuring all tenancy documentation is correct, issuing notices within the required legal timeframes, and managing disputes in accordance with the Residential Tenancies Act.

Landlord insurance is not legally required in New Zealand, but it is strongly recommended. It can help cover risks such as malicious or accidental damage, loss of rent, and legal costs associated with tenancy disputes. Insurance policies vary, and most insurers expect landlords to meet all legal obligations, including Healthy Homes compliance and correct tenancy documentation, before providing cover.

Have a read of our common landlord questions answered in this blog article.

Many New Zealand landlords start by self-managing, but the reality is more complex. Changing legislation, compliance and tenant expectations mean managing a rental properly now takes time and expertise.

Read our blog article on why you should consider using a property manager.